In today’s society, business is something that happens around the clock, and you need to be prepared to meet the needs of your customers, no matter when they need you. While that may sound like a big task, it’s not something that you have to face alone. Fortunately, you can get some help with meeting the needs of your customers by turning to City Answering Service for virtual office services. We’ve been offering superior virtual reception services to business owners in Middletown and beyond since 1982. With help from a virtual receptionist from our team, meeting the needs of your customers will be as easy as can be!
What a Virtual Receptionist Can Do for You
While the term “virtual receptionist” might sound like something from the future, the concept is simple. Virtual reception services provide the same duties as a traditional, in-person receptionist, except these duties are performed by a representative from City Answering Service. When you turn to us for receptionist services, we’ll provide you with a qualified virtual receptionist who is available 24 hours a day, 7 days a week. Our remote receptionists offer a wide range of services, including:
- Answering calls according to your specific instructions
- Screening callers and passing them on to you only when you want to take them
- Providing general information to answer queries from customers
- Setting up appointments
- Processing orders
- Relaying information and messages
- Providing after-hours help during weekends or holidays
- And so much more!
Our virtual office service representatives are always provided with industry-specific training, so that they can be sure to meet the needs of your customers. Our virtual receptionists are always screened and have years of experience providing receptionist services. Not only will we help keep your lines covered when your business is closed, but we can also help provide coverage during normal business hours. That way, you can spend more time taking care of the important things, while we deal with the ringing phones.
Are you ready to give virtual office services a try? Pick up the phone and contact the pros at City Answering Service. We’re here to provide exceptional virtual answering services for customers in Middletown and surrounding areas. With our team of experienced virtual receptionists helping out your customers, you’ll be able to provide high-quality service at all times. Get in touch with us today to find out more about your virtual answering service options!